PharmacyX

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10 Reviews on “PharmacyX”




Overall rating

  • We’ve been using PharmacyX for about a year now – the install was the best we’ve ever experienced which is so important as this really is a system not an IT swap.
    The PharmacyX system provides a dashboard so you know exactly where you are in the dispensary workflow – the dispensary team can now run the show confidently.
    Apart from clinical checks and physical checks of medicines you determine, the pharmacist is free to focus on clinical services.
    This system is not about reducing staff but empowering the team to focus on efficiency and service.
    I’m looking forward to being a small part of PharmacyX’s development.

    Reply

    1. Thank you for sharing such a comprehensive review of PharmacyX. We’re delighted to hear that the installation process met your expectations and that the system’s design truly supports your dispensary team’s workflow.

      It’s especially rewarding to know that PharmacyX has empowered your team to operate more autonomously, allowing pharmacists to focus on clinical services while maintaining essential safety checks. Our goal has always been to enhance efficiency and service quality, not just streamline tasks. Your feedback on how the dashboard brings clarity to the workflow is invaluable, and we’re excited to have you as a partner in PharmacyX’s continuous development.

      Thank you for being a key part of this journey!

  • Sudhir Sehrawat


    18/09/2024, 10:39 pm




    Pharmacy X has allowed our staff to become familiar with dispensing without green prescriptions ready for EPS roll out in Wales. The software is good and the Pharmacy X software team responsive to adding functionalities we requested. The support team and training provided is very helpful too.

    Reply

  • Ravi Kiran Palutla


    18/09/2024, 3:31 pm




    As a new Pharmacy Owner, Pharmacy X has been a great blessing for me. It helped me get off the hamster wheel and build my clinical services including many private services. In this day and age of increasing costs and reducing NHS income, Pharmacy X has been crucial in keeping our little pharmacy’s lights on. The workflow provides incredible certainty in delivering great customer care while allowing me to have a thorough supervision on the daily operations. Before Pharmacy X, we had to look through heaps of paper to find the patient’s prescription and manage the stock manually. This used to make us look like headless chicken to the patient. Now we can confidently give reliable information in seconds to the patient at the counter. This instills public confidence in the pharmacy and the profession. Pharmacy X was also instrumental in driving our stock down. In fact, the expired dispensary medications have almost halved in the first six months. Parking around our pharmacy is difficult. The text messaging service was a game changer and is provided as a standard in the price too. Our patients love this feature as they can plan their trip to the pharmacy without having to worry about the parking fines. We also have few patients who prefer a certain brand of medication. The functionality of Pharmacy X allows us to be able to achieve such stock management seamlessly. As a web-based PMR system, Pharmacy X can be installed on as many computers as needed. This helped us streamline our processes by adding an additional 6 computers in the pharmacy. Unlike many other PMRs asking us to pay extra for various functionalities like automated clinical checks or electronic CD register, Pharmacy X offers a great certainty of pricing and peace of mind. The helpdesk is very responsive too and nothing is too much trouble for them. They also actively listen to any concerns or improvement requests from us. It is a joy to see the PMR still evolving and adding new features every month. The recent telephone report of the Over 65 patients helped us fully book our Flu vaccinations dairy. Almost 80% of the dispensing stock is accuracy checked by Pharmacy X using the FMD/barcodes. This saves the pharmacist a chunk of time while reducing dispensing errors. All in all, Pharmacy X helped us retain the margin on the stock while simultaneously drive our clinical and private services exponentially.

    Reply

  • Ravinder Saini


    15/09/2024, 5:26 pm




    As a pharmacy owner, I’ve had the opportunity to work with various PMR systems over the years, but Pharmacy X has truly set a new standard in the industry. From the moment we implemented it, I was impressed by its user-friendly interface and the seamless integration with our existing workflows.

    One of the standout features of Pharmacy X is its intuitive design. The layout is clean and organized, making it easy for both seasoned pharmacists and new staff to navigate. Training my team on this system was a breeze, and they quickly became proficient in using it.

    Pharmacy X has significantly streamlined our operations. The prescription processing speed has improved remarkably, allowing us to serve our customers faster without compromising accuracy. The automated refill reminders and medication synchronization features have not only enhanced our workflow but also increased customer satisfaction.

    The reporting capabilities are robust and customizable. I can easily generate reports on inventory levels, allowing us to make informed buying decisions. This feature has proven invaluable for strategic planning and ensuring we meet our targets.

    Pharmacy X’s customer support team is outstanding. They are always available to address any questions or concerns, and their quick response time has made a significant difference in our day-to-day operations. The ongoing training resources and updates they provide keep us ahead of the curve.

    Overall, Pharmacy X has exceeded my expectations. It has transformed the way we operate and has contributed to a more efficient, patient-centered pharmacy environment. I highly recommend Pharmacy X to any pharmacy looking to enhance their PMR system. It’s a game-changer that will undoubtedly propel your pharmacy into the future!

    Reply

  • We recently had the installation and training for PharmacyX, and the experience has been excellent. The entire process was smooth and well-organised, and their team was professional and knowledgeable. We’re particularly impressed with their support line – it’s quick, efficient, and always ready to help. It is early days, but so far, we are very impressed with the service and are looking forward to continuing our partnership with PharmacyX

    Reply

    1. Thank you for your fantastic review! We’re thrilled to hear that your installation and training experience with PharmacyX was smooth and well-organised. It’s great to know that our team’s professionalism and support have made a positive impression. We take pride in providing quick and efficient assistance to ensure our partners get the most out of our system. We look forward to continuing our partnership and supporting your pharmacy’s success with PharmacyX!

  • I have now set up PharmacyX in both our branches, the team have been amazing through install and are always on hand to help with any follow up queries.

    The system is extremely efficient and allows for seamless dispensary workflow. Our staff use the dashboard to navigate the work that needs to be done and allows us to stay ahead of our workload.

    From a prescribing pharmacist view, PharmacyX has freed up plenty of my time to offer clinical services. I can offer double figure appointments in a working day without being overrun as a single pharmacist.

    Reply

    1. Thank you for your wonderful review! We’re delighted to hear that PharmacyX has been successfully implemented in both of your branches and that our team has been supportive throughout the process. It’s fantastic to know that the system is enhancing your dispensary workflow and helping your staff stay on top of tasks with ease. We’re especially pleased to hear that PharmacyX is giving you the time to focus on clinical services, allowing you to make a real impact in patient care. We look forward to continuing to support your team and your growing success!

  • We have implemented Pharmacyx across all our branches. It has given the pharmacists more time to carry out services and allowed dispensaries to become autonomous. Would recommend.

    Reply

    1. Thank you so much for your glowing review! We’re thrilled to hear that PharmacyX has made such a positive impact across your branches. It’s fantastic that your pharmacists now have more time to focus on providing valuable services, while the dispensaries run more autonomously. Your recommendation means a lot to us, and we’re committed to continuing to support your pharmacies in delivering the best care possible. If you ever need anything or have further feedback, we’re here to help!

  • Nathan Raymond


    30/08/2024, 7:29 pm




    Transformative system. Completely changed how we approached the dispensing process and has helped free us up to concentrate on services. Really recommend

    Reply

    1. Thank you for sharing your experience with PharmacyX! We’re delighted to hear that the system has been transformative for your dispensing process and allowed your team to focus more on delivering essential services. Your recommendation is greatly appreciated, and we’re excited to continue supporting your pharmacy’s growth and efficiency. Should you have any further insights or need assistance, we’re always here to help!

  • Changed from Positive solutions to pharmacy x and wow what a difference! The software has streamlined the dispensing process and allows the pharmacist more time to carry out services which is exactly what we needed. It’s very user friendly and easy to operate.

    Reply

    1. Thank you for your fantastic review! We’re thrilled to hear that switching to PharmacyX has made such a significant difference for your pharmacy. It’s great to know that the software has streamlined your dispensing process and provided your pharmacists with more time to focus on essential services. We’re also pleased that you found it user-friendly and easy to operate. Your feedback is invaluable, and we’re here to support you every step of the way. Thanks for choosing PharmacyX!

  • Pharmacy X has revolutionised how our pharmacy is run. Increasing efficiency and accuracy. Highly recommend

    Reply

    1. Thank you for your wonderful review! We’re delighted to hear that PharmacyX has revolutionised the way your pharmacy operates, increasing both efficiency and accuracy. It’s fantastic to know that our system is making such a positive impact on your workflow. Your recommendation means a lot to us, and we’re committed to continuing to provide the tools you need to keep your pharmacy running smoothly. If you ever need further assistance, we’re always here to help!

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