We were one of the relatively early adopters for Titan, having used it for about 4 years now. What can I say? It is without doubt the best decision we made when we moved from rxweb to titan pmr. What's so great about it? Read on! 1. SAFETY built in. With bar code validation, which is fully integrated into the core dispensing process (ie NOT an "add on" module bolted on afterwards), LASA errors are a thing of the past. We KNOW and can PROVE our dispensing is safer than non titan pharmacies. Our patients are safe and our processes are safe. Less stress for the teams 2. EFFICIENCY- we can delegate the various elements of the dispensing process to the right staff with the right skills. We are making more effective use of our skill mix, driving productivity and efficiency 3. PHARMACIST TIME - we have freedom up huge amounts of pharmacist time by allowing pharmacists to do only the bits they NEED to ( the clinical check). So our pharmacists are able to focus on services, (NHS and PRIVATE) and patient advice. Ie the key drivers of profitability in our pharmacy 4. TECHNOLOGY /AI - Further simplifying our processes in a safe, auditable way 5. STRESS reduction - no more random baskets lying around, no more hunt the basket games. We KNOW where all prescriptions are in the dispensing process at any time. From inbox through to what shelf/shelves the packages are on upon completion., and all stages in between. 6. NO MORE paper. No EPS tokens are printed anymore. We are a paperless pharmacy. The savings in toner alone are worth a kings ransom. With a secondary benefit of being greener and no random tokens bring left lying around. 7. Full audits - we can see who had done what for every prescription , every item, every label, every package, every time. From clinical check, through to who package what, into which bag, through to who handed the package to the patient. Every stage of the process is fully audited. Patients claiming we missed out their diazepam from their package is a thing of the past! 8. Titan LISTEN to customer. They are very accessible, take on feedback, have a community voting system, deliver and develop solutions customers ask for, and exceed those expectations. 9. Excellent support networks. WhatsApp groups, WhatsApp support, phone support, email support, online support. All the bases are covered. 10. Our stressed environment is no more! Volumes gave gone up, stress has gone down and we can focus on profitable, stress free growth. Why are you still reading this review. Go call titan now. :-)
Posted on: TITAN